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XL Whole Watermelon 5 Pack

XL Whole Watermelon 5 Pack

Original price was: P300.00.Current price is: P285.00.

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Store:  Fresh Farms
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Item will be shipped in 1 business day
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Shipping Policy

Processing Time:

Orders are typically processed and prepared for shipping within 1 business day of receipt. Please note that orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time:

We aim to deliver your fresh produce within 1-2 business days after your order has been processed and shipped. Please understand that delivery times are estimates and may vary slightly depending on the exact delivery location within Botswana.

Shipping Days:

Our shipping services are available on business days, which are Monday to Friday and exclude public holidays in Botswana.

Delivery Area:

We currently offer delivery services throughout Botswana.

Contact Us:

If you have any questions regarding your order or our shipping policy, please do not hesitate to contact us.

Refund Policy

At Fresh Farms Botswana, we are committed to providing you with the freshest, high-quality produce. If, for any reason, you are not completely satisfied with your order, please contact us within 24 hours of receiving your delivery.

To be eligible for a refund or replacement, please provide details of the issue along with any supporting photographic evidence. We assess refund requests on a case-by-case basis, considering factors such as the nature of the issue and proper storage of the produce after delivery.

Please reach out to us at freshfarms@gmail.com with your order number and details of your concern, and we will be happy to assist you.

Cancellation / Return / Exchange Policy

At Fresh Farms Botswana, we aim to provide you with a seamless and satisfactory experience. Please review our policy regarding cancellations, returns, and exchanges:

1. Cancellation Policy:

  • You may cancel your order before it has been processed for delivery, typically within a few hours of placing it or by the end of the business day if ordered after our processing window.
  • To cancel an order, please contact us immediately via email at [email address removed] or by phone at [Insert Phone Number if Applicable]. Please include your order number in your communication.
  • Once an order has been processed and dispatched for delivery, it cannot be canceled.

2. Return Policy (Fresh Produce):

  • Due to the perishable nature of our fresh produce, we generally do not accept returns once the delivery has been made and accepted.
  • However, if you experience issues with the quality of your produce upon arrival (as outlined in our Refund Policy), please notify us within 24 hours of delivery with supporting details and photographic evidence, and we will assess your claim for a refund or potential replacement.

3. Exchange Policy:

  • Given the nature of fresh produce and our commitment to quality and safety, we do not typically offer exchanges for delivered items.
  • If you received an incorrect item, please contact us within 24 hours of delivery with your order number and details of the incorrect item received. We will assess the situation and may arrange for a replacement of the correct item, subject to availability.

In summary:

  • Cancellations: Allowed before processing/dispatch. Contact us immediately.
  • Returns (Fresh Produce): Generally not accepted due to perishability, except for quality issues reported within 24 hours (refer to our Refund Policy).
  • Exchanges: Not typically offered, except in the case of incorrect items delivered, reported within 24 hours.

For any questions or concerns regarding cancellations, returns, or exchanges, please do not hesitate to contact us at freshfarms@gmail.com. We are here to assist you.

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